and Friends, LLC
ARE THERE MAKE UP LESSONS FOR ILLNESS & VACATIONS?
Please understand that you are paying for a time slot. If you find that your child is going to be ill for an extended period of time, or you are planning a vacation, you will be charged for that time slot or you may give up your time and go into a “first priority waiting list”. As soon as you are ready to come back into lessons, let me know, and the next available time slot will be offered to you.
Should you elect to give up your time slot, you do not pay tuition and your instructor is not standing idle in the water. If you choose to have your spot held, you may do so by continuing to pay your tuition.
Please understand that you are paying for a weekly time slot regardless of the number of times your child is able to attend. If you cannot attend a lesson at your regularly scheduled time, please give me as much notice as possible. I will make every effort to offer another time slot for the same day, if possible. In the event that a lesson is canceled by the instructor due to weather or due to instructor illness, you will not be charged. No credit is given for missed lessons unless cancelled by the instructor for weather of instructor illness.
If your child becomes ill or you have a family emergency, please let me know ASAP.
CANCELLATION DUE TO WEATHER
As the pool is an outdoor pool, lessons will be canceled if inclement weather is in the area. Rain is not a cause for cancellation, lightning is! The instructor has the right to cancel lessons due to weather. There are times that a storm pops up quickly and there is little to no time to communicate a cancelled lesson.
IF YOU ARE LATE FOR LESSONS
You are paying for a time slot. We do understand that there are accidents and incidents that are beyond your control. Please let us know ASAP if you are running late. Habitual tardiness will result in forfeiture of your time slot. We do ask that you be present 10 minutes prior to lesson time. This allows us to begin the next student so that we can remain on schedule for everyone.